Vally FAQs
Vally is 100% free for every partner - no commissions, commitments, or credit card fees. We only make money when you do with industry-low booking fees and no hidden pricing. View our pricing page to learn more.
All partners connect their bank account securely to Stripe for PCI Compliant payments. Payouts happen within 24-48 hours of receiving funds. Instant payouts are also available.
Vally was built specifically for the needs of outdoor tourism businesses. We offer industry-leading analytics, the lowest fees to your customers, unmatched customer support, and is totally free for you to use. We built Vally out of a need for better in our industry.
Vally is free for your business to use, and your customers pay an industry-low service fee when booking with your business. Contact us to learn more - customers of Vally partners typically pay 42% less in service fees when they make the switch from another software provider.
Yes, you can run as many as you need with no fees or contracts of any kind.
As a Vally partner, you'll be given account reps that you can contact at any time. We understand your business isn't a 9-5, but we'll be there any time you need us.
Yes, anything you change is instant. The information will always be accurate whether you prefer using your Google Calendar app or Vally's calendar.
Yes, final payment collection and any extra charges can easily be collected through Vally, or marked off as an off-platform payment so you know there aren't outstanding charges due.
Super simple! With a few clicks, everything is saved, and calendar events are updated. Notifications are automatically emailed to customers and any team members assigned to the booking.
All cancellations, rescheduling, and refunds are easily managed on the platform.
Vally Edge FAQs
Vally Edge prices are all based on the size and scope of your business's digital needs. We cater every build uniquely to each operation. Contact us and let's talk about your goals.
Your new Edge Website is built on WordPress and can integrate with anything you need. Each site comes standard with Google and Mailchimp integrations.
Maintaining the existing integrity of your marketing efforts is incredibly important. We do not want to lose any previous investments you have made in growing your business. Our team thoroughly reviews your existing rankings, urls, keywords, and copy during the migration process to ensure you're targeting the best opportunities.
If we determine that we may need to update the URL structure for better results, we will 301 redirect your old URLs to ensure that any rankings and links are not lost once we go live.
Most Edge website builds are done within 5-7 days, but the time of a build can vary greatly based on how many pages and posts you have.
No! We build on a staging server, so your existing site will continue to work for you while we create your new Edge website. Once we're done with the build, we send you a link to review. Pending any changes, we point your domain over to your new site, and we're live!
No problem! We can accommodate your business's needs to manage inventory and sell products easily. Contact us about your options for integrating ecommerce into your Edge website.
No problem! Depending on the scope of work involved, we may need to adjust the price of the build to accommodate larger and longer-term projects. Contact us to discuss the scope of your build and we'll work with you to build a site that perfectly suits your needs.
Yes! And we'll show you how! If anything messes up, we have revision histories and backups we can rely on to fix any issues that may arise during editing or building.
Yes! We offer organic SEO, PPC, and other digital marketing services for our clients.
We can assist in changing the style/theme of your site. The price depends greatly on if you have any customizations and how many pages/posts you may have. Contact us to discuss changing the theme of your site.
If we have not started the project, we can offer a refund for your website. Projects that have started work are subject to approval by our team based on the scope of work done by the time of the refund request. Contact us, and let's chat about why you may feel an Edge website isn't a good fit.
Vally Marketing FAQs
Well, it's hard to say. The needs of each operation we work with greatly vary. There is no one-size-fits-all plan. We cater our digital marketing strategies uniquely to your business with a budget you're comfortable with.
It all depends on the type of marketing we're doing. Organic SEO can take 30-90 days while pay-per-click advertising is instantaneous.
No problem! We can work with and accommodate many different email marketing clients. Contact us to discuss the potential of working with your existing service.
Maintaining the existing integrity of your marketing efforts is incredibly important. We do not want to lose any previous investments you have made in growing your business. Our team thoroughly reviews your existing rankings, urls, keywords, and copy during the migration process to ensure you're targeting the best opportunities.
If we determine that we may need to update the URL structure for better results, we will 301 redirect your old URLs to ensure that any rankings and links are not lost once we go live.
It depends! Our team will review your existing website and web presence and determine the best strategy for moving forward.
We pride ourselves in transparency and providing access to all reporting features within the platforms we set up for you. These are YOUR accounts and you always have access to what's going on.